Privacy Policy

Last Updated: 3 March 2026

This Privacy Policy describes how Molxedi ("we", "us", or "our"), operating through the website molxedi.com, collects, uses, and protects personal information provided by users of this website. This policy is governed by Chilean Law No. 19.628 on the Protection of Private Life and applicable regulations.

1. Data Controller

The entity responsible for the processing of personal data collected through this website is Molxedi, with offices at Cerro El Plomo 5931, Torre B Oficina 1213, Las Condes, Santiago, Chile. You may contact us at info@molxedi.com or by telephone at +56 9 5807 7903.

2. Information We Collect

We collect personal information that you voluntarily provide when using this website, including:

  • Name and surname
  • Email address
  • Telephone number
  • Information about your project or inquiry submitted through our contact form
  • Technical data collected automatically through cookies (see our Cookie Policy)

We do not collect sensitive personal data as defined under Chilean law.

3. Purpose of Data Processing

The personal data you provide is processed for the following purposes:

  • To respond to inquiries submitted through the contact form
  • To manage the business relationship arising from your inquiry
  • To improve the functionality and content of this website
  • To comply with legal obligations applicable to Molxedi

4. Legal Basis for Processing

The processing of your personal data is based on your consent, which you provide when submitting the contact form and accepting this Privacy Policy. You may withdraw your consent at any time by contacting us at info@molxedi.com. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form data is retained for a period of up to three years from the date of submission, unless a longer retention period is required by law or the data is necessary for the performance of a contract.

6. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share personal data with service providers who assist us in operating this website and conducting our business, subject to confidentiality obligations. These providers are required to process data only in accordance with our instructions and applicable law.

We may disclose personal data where required by law, court order, or governmental authority.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under Chilean Law No. 19.628, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data, subject to legal retention requirements
  • Oppose the processing of your data in certain circumstances

To exercise these rights, please contact us at info@molxedi.com with your name, contact information, and a description of your request. We will respond within a reasonable timeframe.

9. Cookies

This website uses cookies. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

10. Links to Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact

For any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:

Molxedi
Cerro El Plomo 5931, Torre B Oficina 1213, Las Condes, Santiago, Chile
Email: info@molxedi.com
Phone: +56 9 5807 7903